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Holden Selects Intelematics Australia For 'Holden Assist' Services

URL(s): www.holden.com.au


Sydney, 25 JUNE 2001 -- Intelematics Australia has announced that its range of advanced telematics services has been selected by Holden Ltd. The services will be introduced to Holden's customers as Holden Assist(tm) from June-2001 and will provide a range of personal safety, vehicle security and information features.

The arrangement will make Holden the first Australian vehicle manufacturer to offer advanced telematics services to motorists as a standard fit or option. Initial services will be made available to new buyers of Holden's Statesman International from June-2001.

Intelematics Australia will progressively introduce Holden Assist customers to crash detection, emergency alert, theft detection, satellite-based tracking, remote door unlocking, engine immobilisation, roadside assista nce, diagnostics monitoring, security and personal safety services.

The services will be accessed either through the operation of a button pad located on the in-vehicle rear vision mirror or via a signal sent from an in-vehicle sensor following an 'event' such as airbag deployment, break-in or low battery warning.

Holden Ltd is one of Australia's leading manufacturers and distributors of motor vehicles, engines, components and parts, and is owned by US-based, General Motors Corporation. In 2000, Holden produced 133, 151 vehicles and 390,000 engines, gaining an Australian market share, for the passenger vehicle sector of 22.1 per cent.

"Telematics services offer vehicle manufacturers, like Holden, much better opportunities to build, enhance and maintain strategic relationships with their customers," said Mr Adam Game, CEO of Intelematics Australia. "At the same time, telematics services enhance the safety, convenience and security of vehicles, enabling drivers to be better informed and further enjoy their motoring experiences."

"Holden's selection of services from Intelematics Australia cements our position as the leader in this market and recognises that telematics services will soon play a very significant role in customer purchasing decisions for new motor vehicles."

Intelematics Australia will also seek to deliver a range of additional services to Holden customers in late 2001 that will focus on providing hands-free, voice-activated access to information and content features including mobile commerce, live concierge, mobile media and entertainment.

"The feedback we have received from Holden about telematics is that advanced safety and security features, coupled with mobile information and media services, will soon be a key factor deciding customer buying patterns. And, as a result, will play a crucial role in the ongoing design and manufacture of Australian passenger vehicles," said Mr Rob Carter, Chairman of Intelematics Australia and Chief Executive of NRMA Member Services

Holden Ltd Holden Ltd is one of Australia's leading manufacturers and distributors of motor vehicles, engines, components and parts. Holden Ltd's parent is US-based, General Motors Corporation. The company has some 7,858 staff in Australia and the Holden Dealer Network includes 90 metropolitan and 255 rural outlets. Holden's current product range includes Holden Caprice, Statesman, Calais, Commodore, Vectra, Astra, Barina, Combo, Holden Ute, Holden Jackaroo, Monterey, Frontera and Rodeo.

Holden's areas of operation include design, engineering, national sales and marketing, purchasing and logistics, product and portfolio planning, customer satisfaction and quality, finance, personnel, strategic planning and Government relations, public affairs, legal, information systems and services, vehicle line executive group.

In 2000, Holden produced 133, 151 vehicles and 390,000 engines, gaining an Australian market share, for the passenger vehicle sector, of 22.1 per cent.

Affiliated Companies in Australia include Holden Special Vehicles, Isuzu, Holden Financial Services, HNL Fleet Services and Delphi Automotive Systems Australia Ltd. For more information, visit www.holden.com.au



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