AvantGo Delivers Mobile Sales Application

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Wireless Developer Network - Daily News

AvantGo Delivers Mobile Sales Application

SAN MATEO, Calif, July 9, 2001-- Mobile Leader Leverages Customer Experience With Alcatel, Avid Technology, Cisco Systems and Liggett Group Inc. to Deliver Wireless Access to Enterprise Sales Applications

AvantGo, Inc. (Nasdaq:AVGO), the leading provider of mobile infrastructure software and services, today announced that it is now shipping AvantGo Mobile Sales(TM), a packaged mobile sales force automation application that wirelessly supports all of Research In Motion's BlackBerry Wireless Handhelds(TM), Microsoft Pocket PC-based and Palm OS-based handheld devices. The AvantGo Mobile Sales application is the first packaged mobile application from AvantGo.

AvantGo Mobile Sales allows sales professionals to view and update critical sales information from leading customer relationship management (CRM) applications, such as Onyx, Oracle and Siebel Systems with their personal digital assistants and Internet-enabled phones. A stand-alone packaged application, AvantGo Mobile Sales provides wireless access to critical sales information, including opportunities, contacts, service requests and inventory. AvantGo's Mobile Sales product greatly increases the ROI of existing CRM investments, by allowing sales professionals to more effectively manage customer relationships while keeping sales management armed with up-to-date information, thereby boosting workforce productivity and effectiveness. AvantGo's unique Dynamic Mobility Model allows sales professions to continue to conduct business, even when a persistent wireless connection is unavailable or interrupted.

"Our goal with AvantGo Mobile Sales is to package the knowledge and experience that we've gained with our existing products and services into a shrink-wrapped software application that plugs and plays with existing sales automation applications," said Richard Owen, AvantGo's CEO. "AvantGo Mobile Sales delivers pervasive information access at the point of customer activity, keeping sales professionals better informed and prepared for every customer interaction. Because customers aren't interested in excuses, this solution is designed to continue working under real life conditions, such as when wireless signals fade or fail."

The new product capitalizes on AvantGo's sales force automation experience and mobile expertise with Fortune 1000 enterprise customers, including Alcatel, Avid Technology, Cisco Systems and Liggett Group Inc. Today, these companies all leverage AvantGo technology to extend their existing SFA solutions, Web-based applications, corporate business intelligence and customer information to mobile devices in the field.

"The AvantGo solution is a real success story in our organization because it has allowed us to leverage existing Web-based data and applications with very little effort and deliver a robust mobile solution in an incredibly short period of time," said Paul Haskins, Alcatel's AVP eBusiness. "Our sales people continue to clamor for more services and we are in an excellent position to provide these services because AvantGo's software requires minimal end-user support. We can satisfy demand without incrementally adding cost and employees can use the devices they already own."

AvantGo Mobile Sales serves companies looking to maximize their return on existing salesforce automation investments by providing instant access to time sensitive information stored within these systems to individuals in the field that need `always on' access.

Key features of the new AvantGo Mobile Sales application include:

-- Access to critical sales information -- Includes opportunities, new leads, accounts and notes, making sales professionals more effective at the point of customer contact.

-- Tight integration with existing SFA applications and data sources -- Leverages existing business processes and sales tools to mobilize all critical data to the mobile sales professional.

-- Alerts -- Pushed to the device, alerts keep sales professionals informed and ready for any type of customer interaction.

-- Updated opportunities and accounts -- Accelerates information flow from the field to sales management, so informed decisions can be made more quickly.

-- Access to branded mobile Internet content -- Time-sensitive information at sales representatives' fingertips about customers and competitors improves customer relationships.

AvantGo, Inc. (Nasdaq:AVGO) is the leading provider of infrastructure software and services that power the mobile economy. AvantGo M-Business software enables businesses to increase the value of their corporate information systems by extending existing enterprise applications and critical information to employees, customers and business partners. The company also provides the AvantGo mobile Internet service, a hosted network that enables hundreds of businesses to deliver their content and applications to more than 2.5 million mobile consumers. AvantGo is a pioneer in delivering real-world solutions for both wireless and off-line use. For more information, please visit www.avantgo.com.

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