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Mobile Data and InterGis Announce Availability of Wireless, Dynamic Routing and Scheduling
URL(s): Dynamic Mobile Data Systems InterGis
SOMERSET, N.J.--(BUSINESS WIRE)--July 9, 2001--Until now,
transportation costs have been eating up the operations budgets of
private fleets and field service organizations.
Today, Dynamic Mobile Data Systems, Inc. (DMD) and InterGis
announce a real-time, wireless routing and scheduling solution that
enables companies to respond instantly to changing business demands
and other conditions, such as bad traffic, by dynamically rerouting
drivers, as needed. Using DMD's wireless technology and InterGis'
Visual Control Room (VCR) visual routing software, driver productivity
and customer service are improved and labor and fuel costs are reduced
with the ability to respond to more calls while driving fewer miles.
Dynamic Mobile Data(R) uses an Extensible Markup Language (XML)
agent to wirelessly enable the InterGis Visual Routing module via the
DMD Network Operations Center (NOC). The XML agent, developed by DMD,
resides at the VCR server and at the MobileDispatch(TM) Data Services
(MDDS) server located in the DMD NOC. The two databases communicate
seamlessly over the Internet via the XML agents to provide real-time,
wireless routing capabilities to the Visual Control Room system. This
simple integration of the two technologies is easily accomplished
without the hassle or expense of system alterations or software
customization.
"Through this partnership, we're putting control over daily
business circumstances back into the customer's hands," said Chuck
Feldman, DMD's President and CEO. "The ability to reroute a driver at
any time during the day in order to service additional customers, or
bypass traffic or other backups and instantly communicate those
changes to the driver can mean instant added revenue and cost savings,
and superior customer service."
Visual Control Room creates efficiencies to increase mobile
workforce productivity and reduce manual dispatch and scheduling time.
InterGis' scheduling, dispatching and routing automation technology
formulates optimal routes based on location, resource availability,
customer preferences, and other user-determined criteria to reduce
miles driven and time on the road.
Using Microsoft(R) Windows(R) 95/98/00/NT technology with a
graphical-user interface, VCR integrates customer, work order,
inventory, scheduling, and accounting information, plus reporting
capabilities, into one comprehensive system, allowing automation of
all invoicing and other routine customer financial tasks. The
wireless, real-time interface between drivers, fleet managers, and
customer service representatives results in more accurate time
commitments, less callbacks, and faster service, and allows schedules
to be revised as weather, traffic or customer needs dictate.
"DMD's wireless technology enhances the resource optimizing
capabilities of VCR with real-time mobile interface," said Steve
Brown, InterGis president. "The dynamic element of the system allows
companies to realize even greater cost savings by responding
immediately to environmental circumstances and the needs of
customers."
Dynamic Mobile Data Systems, Inc. (www.dmdsys.com) is a wireless
application service provider and developer of wireless business
solutions. Founded in 1994, the company is an industry leader in
designing vertical market mobile computing applications for the mobile
data market. DMD offers wireless enterprise solutions that help reduce
the total cost of ownership for enterprise systems, while improving
information access and increasing the efficiency of remote/mobile
workers. Launched in March 2000, the DMD Network Operations Center
(NOC) enables clients to outsource their wireless applications and
network management needs inexpensively over the Internet. NOC
applications currently include wireless dispatch, telemetry, remote
monitoring, and remote database access.
InterGis (www.intergis.com) develops advanced computer technology
and systems for scheduling, mapping, routing, dispatching, customer
service, and business support software. Their systems deliver
unparalleled productivity increases with vastly improved customer
service and profitability for businesses that need to get service
technicians, people, or products to fieldwork sites and customer
locations. The privately held firm is located in Torrington, CT. For
more information about Visual Control Room, call InterGis at
860-496-4900, visit their web site at www.intergis.com or write:
Visual Control Room, InterGis, P.O. Box 899, Torrington, CT 06790.
CONTACT: Dynamic Mobile Data Systems, Inc.
Kathy Poff
732-302-1700
poffk@dmdsys.com
or
InterGis
Jennifer Persechino
860-496-4900
jennifer.persechino@intergis.com
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