Onyx Mobile CRM Solutions To Provide Support for Microsoft Windows-Powered Pocket PC 2002 Software

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Wireless Developer Network - Daily News

Onyx Mobile CRM Solutions To Provide Support for Microsoft Windows-Powered Pocket PC 2002 Software

BELLEVUE, Wash., Oct. 10, 2001-- Combination of the technologies will enhance enterprise-wide mobile CRM functionality Onyx(R) Software Corporation (Nasdaq:ONXS), a global supplier of customer relationship management (CRM) enterprise applications, announced today that it will support the Microsoft Pocket PC 2002 platform with its suite of mobile CRM solutions.

Onyx plans to extend the broad platform support currently offered by Onyx Employee Portal (OEP) Handheld and OEP Outlook, which deliver real-time and disconnected access to customer information in Onyx, to include this latest version of Microsoft's Pocket PC platform.

"The speed and distance at which we do business is increasing everyday. This translates into a technology imperative to provide anytime, anywhere access to business information, as well as the ability to immediately act on it," said Mary Reeder, vice president of research and development for Onyx. "Pocket PC 2002 is an enterprise-class mobile device platform that I believe will enable Onyx to meet the needs of business users who require device security, upgradeability, accessibility to corporate networks to run business applications."

"Working strategically with the Pocket PC 2002 software, Onyx mobile solutions will deliver enterprise-class applications to our customers running in both online and disconnected environments. Pocket PC 2002 software is a perfect match for Onyx mobile solutions because together, the two technologies bring enterprise functionality to a handheld device." Pocket PC 2002 is the next-generation software for personal digital assistants (PDAs) from Microsoft Corp. Pocket PC 2002 makes a great mobile platform even better by delivering new functionality targeted to business users and corporations interested in deploying the most secure, reliable and robust mobile solutions.

Using Onyx mobile solutions on the Microsoft Pocket PC 2002 platform, companies can improve employee productivity, shorten sales cycles, and enhance customer satisfaction. Mobile professionals can access and act upon key account information as it becomes available, rather than waiting until they return to their offices -- all in an effort to delight and improve customers' experiences during every interaction. "Pocket PC 2002 has a great advantage in the marketplace because it is designed to be the most connected and expandable PDA available," said Chris Hill, product manager for the Mobility Division at Microsoft Corp. "We are pleased that Onyx is taking advantage of the new feature functionalities of Pocket PC 2002 with its mobile solutions that will benefit users by providing quick customization and scalable CRM in support of strategic objectives and emerging business opportunities."

About Onyx Software

Onyx Software Corp. (Nasdaq:ONXS) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners.

Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and The Regence Group. Get more information at 888/ASK-ONYX, info@onyx.com or www.onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending June 30, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries. Other product or service names mentioned herein are the trademarks of their respective owners.

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