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FedEx Expands Wireless Services for Customers Through Agreement with w-Technologies
URL(s): w-Technologies FedEx Wireless
NEW YORK--March 12, 2001--w-Technologies, Inc., a global provider of wireless application products and mobile business solutions, today
announced an agreement with FedEx Corporation (NYSE:FDX) that enables the shipping giant's customers to wirelessly
track FedEx Express, FedEx Ground or FedEx Home Delivery shipments; determine the status of a shipment; and e-mail
tracking results to multiple addresses.
Customers can also find the nearest FedEx location by zip code or address, obtain information about latest-drop-off
times, and receive directions to nearby locations from more than 50 types of wireless handheld devices including
Web-enabled phones, two-way pagers, and PDAs.
The new wireless offering from FedEx, which the company launched today nationwide, was designed, built and
released using w-Technologies' Mobilero. A proven wireless application development platform that already powers the
mobile business of more than 15 corporations globally, Mobilero supports communications, content delivery and
transactions across more than 250 complementary and competing wireless devices, networks and service providers.
"FedEx has always provided its customers with the most convenient and efficient means of access to critical
information, and we're happy to play such a major role in helping them continue that practice," said Michael Hale, vice
president of enterprise solutions at w-Technologies, Inc. "This project exemplifies w-Technologies' goal to build the most
advanced wireless solutions for any type of company in as short a period as possible, using one of the most proven and
sophisticated wireless development platforms on the market - Mobilero."
In a separate announcement today, FedEx outlined its overall wireless strategy, which it is expanding in response to
growing demand for on-the-go services.
"FedEx long ago realized that information about a package is as important to our customers and our employees as the
package itself," said Mike Glenn, executive vice president, market development and corporate communications at FedEx
Corporation. "Since FedEx became the first to offer package-tracking information online, it has remained a global leader
in putting information technology to work. We recognize an expanding mobile work force will drive the rapid growth of
hand-held devices, and we will continue to offer leading-edge technology that helps customers and employees
conveniently manage the movement of packages."
According to industry analysts, wireless consumer adoption is expected to grow dramatically over the next few years.
"The Yankee Group predicts that there will be 56.6 million wireless device users within the next four years," said
Roberta Wiggins, director, wireless mobile communications at The Yankee Group. "These users will be demanding
wireless applications that improve efficiencies, allow on-demand access to critical information and provide on-the-go
convenience. Wireless products such as those offered by FedEx will be the catalyst that drive this wireless adoption."
To access the Fed Ex wireless service customers can visit FedEx online at www.fedex.com/us/ebusiness/wireless or
type in mobile.fedex.com on their Web-enabled mobile phones.
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