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InfoSpace's Liason(TM) Technology Now Available in the UK
URL(s): www.locusdialog.com
MONTREAL - April 10, 2001 - InfoSpace, Inc. (Nasdaq: INSP), a leading global
provider of cross-platform infrastructure services on wireless, broadband
and narrowband platforms, today announced that its Liaison(tm) speech-based
technology solution is being distributed by Datapulse, a leading European
computer telephony system integrator and service provider.
*Editor's Note: InfoSpace added speech-based technologies to its platform
through its announced acquisition of Montreal-based Locus Dialog (Nov.
2000). The transaction was completed in Jan. 2001
InfoSpace's Liaison(tm) system is a speech-enabled call routing solution
that provides a variety of telephony applications, including call answering,
call center routing, corporate and personal voice-activated dialing and the
provision of self-service information. Callers may simply state their
request and the Liaison(tm) system routes them accordingly, making telephone
communications faster and increasingly user-friendly. The Liaison(tm) system
delivers speech-based functionality through seamless integration with PBX
and FeatureNet telephony systems.
Datapulse, a Key Supply Partner of British Telecommunications (BT) and
Europe's first Nortel Networks' Developer Partner, designs and implements
communications solutions that complement the telephony systems manufactured
and marketed by these industry leaders. With the addition of the Liaison(tm)
system to its large and diversified suite of product offerings, Datapulse is
bringing the power and convenience of speech recognition to a long list of
clients. Distribution is further extended beyond the borders of the U.K.
through Datapulse's European partners Tele Danmark (Denmark), InTime
Netbuilding (Netherlands), Compta (Portugal), TCC (Germany) and Netser
(Turkey).
"Datapulse is delighted to add InfoSpace's Liaison(tm) system to our product
suite. It enhances our already strong range of CRM products by enabling our
clients to benefit from the ease-of-use and flexibility of speech-based
technologies," said Ann-Marie Melville, senior product marketing manager of
Datapulse. "Through our partnership, InfoSpace's Liaison(tm) speech-based
product will be available in the U.K. for the first time. We are confident
that our customers will gain tremendous value from these powerful solutions
which facilitate access and elevate service," Melville added.
"Expanding InfoSpace's European distribution network perfectly complements
the evolution of our multilingual Liaison(tm) product," said Richard Martel,
senior vice president, Enterprise Solutions, LocusDialog, an InfoSpace
Company. "With the availability of U.K. English, European French and
International German, the Liaison(tm) solution delivers the linguistic
flexibility needed to conduct international business in Europe. Our
distribution partnership with Datapulse will give us access to
well-developed distribution networks in the U.K. and other markets in
Europe," Martel added.
About InfoSpace's Speech Technology Services
Through its acquisition of Montreal-based LocusDialog in Jan. 2001,
InfoSpace creates innovative speech recognition solutions for consumers and
workers that provide fast and friendly access to people, places and
information from any telephone, anywhere, at anytime. InfoSpace's solutions
are delivered to the marketplace through partnerships with service
providers, system integrators and value-adding distributors. Partners
include Bell Canada, CGI, Great Plains, Matra Nortel Communications, SBC
Communications and Williams Communications Solutions. The fundamental
strength of InfoSpace's Speech Technology Services vision is the business'
ability to deliver end-to-end speech recognition solutions. InfoSpace's
comprehensive commitment to quality encompasses proven core technologies,
innovative development, effective deployment and industry-wide support. For
more information, visit LocusDialog's Web site at www.locusdialog.com, call
1-888-GO-LOCUS (in North America), or (514) 954-3804.
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