CTL Announces Availability of VoiceSupport for Windows 2000 Unified Messaging Solutions With Wireless Access

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Wireless Developer Network - Daily News

CTL Announces Availability of VoiceSupport for Windows 2000 Unified Messaging Solutions With Wireless Access

SHELTON, Conn., Sep 26, 2002 - CTL, a world leading provider of unified messaging systems, today launched the next generation of its product line, VoiceSupport for Windows 2000, for small and medium-sized businesses worldwide. Also available is CTL's new Wireless Email Extender, allowing users access to their corporate email, and Wireless Unified Inbox, enabling mobile users access to their corporate voice, fax and email messages from their mobile phone.

"Today's announcement accentuates CTL's commitment to offer next generation applications for the unified messaging market," said Scott Marks, President of CTL. "Windows 2000 provides us with better Internet application development, security and scalability which we need to get more out of our telephony applications. It has enabled us to add wireless applications to our portfolio of products, which expands our market beyond the traditional voice messaging marketplace."

"CTL is focused on helping corporate messaging users become more efficient while out of the office. We basically extend the user workstation to their mobile device so they can get real-time corporate information including email, voice mail, faxes, personal contact list, tasks and calendar information."

Windows 2000

The VoiceSupport product line migrated from Windows NT to Windows 2000. VoiceSupport Windows 2000 uses the same proven CTL software code on an INTEL Pentium 4 platform. The Windows 2000 operating system offers better remote administration without having to use a third party remote software application. Windows 2000 will also allow future product releases to integrate exciting new features including more wireless applications.

Wireless Email Extender

Whether a company has Microsoft Exchange/Outlook or Lotus Notes, the Wireless Email Extender software allows wireless users to interact with their exact same email INBOX that resides in their office. They can reply, forward, save and delete each email message. All of this is done in real-time; there is no need to synchronize data on the device. Email messages are updated on the user's mailbox immediately, so both the wireless device and the inbox on the corporate workstation are updated simultaneously.

The Wireless Email Extender also allows users access to their personal Contacts, Tasks and Calendar. Wireless devices can search for specific contacts in their contact folder to get valuable information, such as telephone, fax, mobile numbers and email addresses. Access to their Tasks allows users to view important tasks that are scheduled. Calendar access allows users to check or edit appointments in their calendar.

"Corporations like the fact that they don't have to purchase expensive wireless devices with large monthly fees to get the same service we provide with Wireless Email Extender," said Tony Poccia, CTL's Director of Channel Sales. "And the business traveler enjoys needing only one device, their mobile phone, and not having to carry additional gadgets like PDAs and laptops."

Wireless Unified Inbox

The Wireless Unified Inbox connects corporate email clients and their voice messaging system with their wireless device so users can access their corporate voice, fax and email messages when out of the office.

"CTL's Wireless Unified Inbox goes one step further than the Wireless Email Extender, it extends the corporate unified messaging (voice and fax in addition to email) system to the wireless device," said Ed Hansen, Director of Product Development for CTL.

Users with long email messages can have the unified messaging system call them to play their email over the phone, using text-to-speech technology. The user now has the option of recording a reply, which is sent to the sender as an email with a .wav file attachment. Users can also have the system send them a fax or call them to play their voice messages.

"Today, mobile phone users have mobile network voice mail on their cell phones and some also have a mobile network email address," added Hansen. "The more sophisticated user has their corporate email on their mobile phone. What the traveling businessperson really wants is their corporate email, corporate voice mail and their corporate faxes accessible from their mobile device. Basically, they want the manageability of their in-house unified messaging system with the convenience of their wireless device."

CTL is constantly developing new features for the product while providing an easy upgrade path for current customers. Currently, CTL is offering upgrades to this new software so that companies may take advantage of these exciting new features. For additional information, please contact CTL sales at Sales@ctlinc.com.

About CTL

CTL supplies high quality unified messaging systems, fax servers and wireless applications through OEM's and authorized dealers worldwide. Corporate office is in Shelton, Connecticut. Interested Resellers or wireless users should contact Tony Poccia, Director of Channel Sales, 203-925-4266 x350, or at Tpoccia@ctlinc.com. CTL has over 45,000 systems installed worldwide and is ISO9001 certified. For more information on CTL, email CTL Sales at sales@ctlinc.com or visit our Web site at http://www.ctlinc.com .

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