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C-COR Deploys Mobile Workforce Manager System in Time Warner Cable's Austin, Texas, Division
STATE COLLEGE, Pa.-June 5, 2003--C-COR.net Corp. (Nasdaq:CCBL), a global provider of broadband communications products, software systems, and services, today announced that, following a competitive bidding process, Time Warner Cable has selected and begun deployment of C-COR's Integrated Services Management (ISM(TM)) Mobile Workforce Manager (MWM(TM)) software system to automate its daily service fulfillment operations in its Austin, Texas, division which serves more than 300,000 customers.
The Mobile Workforce Manager is developed, distributed, and supported through C-COR's Broadband Management Solutions (BMS) division and is one of three software application modules under C-COR's ISM suite of operations management software applications tailored specifically for the cable industry. MWM provides field management tools that automate the labor-intensive process of managing a field service workforce using the latest advances in handheld PCs, wireless communications, and browser-based workforce management software applications. MWM revolutionizes the way network operators manage their mobile workforce with automated scheduling, routing, and workflow management tools combined with real-time communications between the operations center and the mobile workforce. Automated business processes, immediate updates to changes in the workload/workforce, and real-time monitoring and reporting capabilities enable significant cost reductions, improved work capacity, and the optimal use of the workforce.
About C-COR (www.c-cor.net)
C-COR is a leading provider of premium quality, globally-oriented fiber optic, digital video transport, and RF telecommunication products; operation support software solutions; and high-end technical field services--all enabling cost-effective delivery of voice, video, and high-speed data over advanced HFC (Hybrid Fiber Coax) broadband networks. Headquartered in the U.S. with facilities worldwide, C-COR's mission is to provide our customers with second-to-none network integrity throughout the full network life cycle. During 2003, C-COR is celebrating the Company's 50th anniversary with activities focused on linking its rich tradition of innovation, entrepreneurship, leadership, and commitment to the cable industry with its vision for the future. C-COR's common stock is listed on the Nasdaq National Market (Symbol:CCBL) and is a component of the Russell 2000 Stock Index.
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