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LONDON AMBULANCE SERVICE RELIES ON BROADBEAM'S SEAMLESS NETWORK SWITCHING FOR PROMPT AND RELIABLE EMERGENCY RESPONSE
State of the Art Deployment is Capable of Utilizing Up to Five Different
Networks for Ambulance Dispatch
Cranbury, NJ, July 21, 2003 - Broadbeam Corporation, a company with more
than 10 years of expertise in developing and deploying mission-critical
mobile solutions for enterprise customers, is enabling real-time ambulance
dispatch for London Ambulance Service, the largest ambulance service in the
world. Serving an area of approximately 620 square miles, London Ambulance
relies on Seamless Network Switching, a key component of Broadbeam's
ExpressQ® Wireless Platform, to switch simultaneously between multiple
wireless wide area (WWAN) and wireless local area (WLAN) network
connections.
When a London Ambulance vehicle leaves the 802.11b WLAN environment, its
connection can seamlessly switch to the GPRS (general packet radio service)
and GSM (global system for mobile communication) networks as they become
available. User defined rules have been set to designate which order the
networks should be tried until a connection is established. By switching
from the WWAN to the WLAN and with the capability to switch from GPRS
(packet data) to GSM (circuit switched) networks based on availability,
London Ambulance is able to minimize costs while maximizing coverage.
"Broadbeam's ability to offer seamless switching was critical to our
decision. The wireless data system is far more efficient than voice-based
radio communications," said Quentin Armitage, Deputy Director of Technology,
London Ambulance. "With radio communications, it could take a minute or
more to give full details to the crew, which can be accomplished in three to
four seconds now."
In the event of an emergency, ambulances are notified by the sound of a bell
in the cab while detailed instructions appear simultaneously on their
in-vehicle touch screen device. Following the initial notification,
vehicles receive detailed driving directions via an in-vehicle navigation
unit, which is attached to the touch screen PC (personal computer).
Meanwhile, the control room is also receiving GPS (global positioning
system) navigation data back from the vehicle every 15 seconds. A map is
also displayed on the PC, which enables the crew to see where the vehicle is
in relation to the location of their destination.
Each London Ambulance vehicle is equipped with two GPRS devices to ensure
optimum network coverage. Overall, four networks can be used plus the
802.11b WLAN. For London Ambulance when a vehicle is out of coverage, data
is automatically routed over another network for seamless communication at
all times.
About ExpressQ
Broadbeam's ExpressQ Wireless Platform enables users to rapidly extend
applications to a mobile workforce. It now provides more reliable and
secure wireless communications than ever with network and device
independence and a great user experience.
ExpressQ extends enterprise applications and Web content to users of
intelligent client devices, ensuring that mobile workforces always receive
critical corporate information through real-time interactive communications
when both sides are connected and via its ability to switch seamlessly
between multiple wireless wide area (WWAN) and WLAN networks. Wireless
messages can also be stored for out-of-coverage users and then forwarded
when they return to coverage areas. With ExpressQ, messaging may be
initiated from the client or server.
About Broadbeam
Broadbeam Corporation (www.broadbeam.com) is the leader in delivering proven
mobility solutions to enterprises that need their employees, customers and
partners to be integrated into business processes. Broadbeam's leading-edge
products and services enable companies around the world to design, develop
and deploy mobile applications with ease.
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