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TMNG Launches Toolkit to Address Wireless Number Portability URL(s): http://www.tmng.com Toolkit Provides Comprehensive Review of Carriers’ Infrastructure to Enable Compliance with Number Portability Mandates Overland Park, KS – August 7, 2003 – The Management Network Group, Inc. (Nasdaq: TMNG), a leading provider of management consulting services to the global communications industry, today announced the launch of the world’s first proprietary, independent set of tools to address the impact of Wireless Number Portability (WNP) on wireless service providers. The implementation of WNP later this year will for the first time enable wireless subscribers to keep their existing phone numbers when changing providers. With the U.S. Court of Appeals decision to uphold the November 24th implementation date for WNP, carriers must now ensure a smooth transition prior to the deadline. A critical first step to achieving that smooth transition is a complete understanding of the impact of WNP on carrier business models. TMNG’s recent WNP research on user behavior within both consumer and business markets offers service providers insight into the impact of WNP on their specific business. TMNG’s WNP toolkit includes: A proprietary modeling tool that forecasts the business and financial impact of WNP for each service provider. The modeling tool examines: fluctuations in ARPU, subscriber adds, churn, operating impact associated with provisioning, porting, billing, subscriber care, and other mission critical operating metrics. TMNG can then provide recommendations for the successful implementation of WNP. An operational readiness assessment that focuses on key systems and processes that will require modification or enhancement to support WNP, while simultaneously minimizing OpEx expenditures. TMNG has developed an industry-leading proprietary checklist to aid in conducting its analysis of policies, processes, systems, training, documentation and M&Ps. Marketing strategy and subscriber loyalty campaign development that utilizes TMNG’s recent WNP user study research results and economic forecasting model to develop customized strategies for each service provider depending on its market position and anticipated opportunities and risks in a WNP environment. “Service providers have an urgent need to comply with the FCC mandate for portability. Understanding the impact on complex business processes and systems is a key first step,” said TMNG CEO, Rich Nespola. “With our WNP toolkit, we’re uniquely positioned to provide optimal solutions to service providers allowing them to understand and favorably react to the likely impact on their business and subscribers.” About TMNG The Management Network Group, Inc. (Nasdaq: TMNG) is a leading provider of strategy, management, marketing, operational and technology consulting services to the global communications industry. With more than 500 consultants worldwide, TMNG serves communications service providers, technology companies, and financial services firms. Since the company’s inception in 1990, TMNG and its subsidiaries – TMNG Strategy, TMNG Marketing, TMNG Technologies and TMNG Europe – have served more than 600 clients worldwide, including all the Fortune 500 telecommunications companies. TMNG is headquartered in Overland Park, Kansas, with offices in Boston, Chicago, Columbus, Dallas, La Jolla, London, New York, San Francisco, Toronto, Utrecht and Washington, D.C. TMNG can be reached at 1.888.480.TMNG (8664) or online at http://www.tmng.com.