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Insignia Solutions to Demonstrate Over-The-Air Repair(tm) On GPRS and CDMA Phones at CTIA
Secure System Provisioning(tm) technology shown on multiple phones with live
server connections in Intel PCA Partner booth
Fremont, CA, March 17, 2003 - Insignia Solutions(r) (NASDAQ: INSG) is
demonstrating Insignia Secure System Provisioning(tm) (SSP) on several
phones utilizing GPRS and CDMA networks at CTIA Wireless 2003, March 17-19
in New Orleans, LA. Appearing in the Intel PCA Developer booth #3866,
Insignia is demonstrating the capability for Over-The-Air Repair of mobile
terminals using its scalable and efficient end-to-end system using live GPRS
and CDMA networks connected to its carrier-grade back-end server software.
Insignia is also demonstrating how Secure System Provisioning works well on
devices using Intel FLASH and Intel XScale CPUs, as well as Intel-based
servers in the enterprise.
The spiraling cost of phone recalls and associated customer care costs due
to increasingly complex devices is driving the need for a complete offering
that is designed to integrate seamlessly into the existing wireless
infrastructure. Insignia Secure System Provisioning is the only
Over-The-Air Repair system on the market that combines a ground up
architecture for wireless networks with a massively scalable back-end server
system and an open architecture that heavily leverages SyncML DM and other
emerging standards. This enables mobile operators and device developers to
deploy an efficient and secure technology that scales from one to hundreds
of millions of subscribers and that fully leverages their existing
infrastructure to provide maximum compatibility with diverse technologies
and devices.
"As increasing complexity is packed into mobile handsets, solving the
growing issue of phone recalls is crucial to mobile operators and handset
manufacturers," commented Peter Bernard, chief product officer, Insignia
Solutions. "Working with Intel, these demonstrations show how our Secure
System Provisioning software provides Over-The-Air Repair through an open,
standards-based system that is scaleable, secure and delivers fast ROI by
integrating closely into existing infrastructures."
Phone recalls and customer care costs due to software issues have already
had a profound effect on a number of manufactures and operators, with
hundreds of millions of dollars spent fixing these issues through costly and
timely recalls involving consumers mailing their phones or physically
bringing them into service centers. In 2001 in Japan alone it was estimated
that over 17% of feature phones required a software recall and software
recalls are estimated to cost over $50 per phone when including all operator
and manufacture costs as well as churn and loss of airtime.
As data enabled phones become more complex and widespread in other
geographies, the costs to the industry begin to spiral out of control.
Insignia graphically demonstrates the effect of this increasing trend of
recall and customer care costs with its interactive calculator at
www.insignia.com/calc.
About Insignia Solutions
Insignia provides an essential ingredient to mobile operators and terminal
manufacturers by enabling Over-The-Air Repair of a growing complex and
diverse community of devices on the network. Insignia's products and
services radically reduce customer care and recall costs, maintain device
integrity, and enable a wide range of new mobile services. Founded in 1986,
Insignia has a long history of innovation, stewardship of major industry
standards, and the trust of dozens of manufacturers around the world.
Insignia Solutions is traded on NASDAQ under the symbol INSG. The company is
headquartered in Fremont, California with R&D and European operations based
in the United Kingdom. For additional information about Insignia or its
products please visit http://www.insignia.com.
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