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Artisoft and Excendia Team to Deliver Interactive Voice Access to Microsoft Outlook
CAMBRIDGE, Mass. and MONTREAL--March 24, 2003--
Integration of TeleVantage and Excendia Outlook by Phone offers unprecedented mobility for productivity enhancements and time savings
Artisoft(C), Inc. (Nasdaq: ASFT), developer of the first software-based phone system, and Excendia, a leading developer of integrated
communications and customer interaction solutions, today announced the integration of Excendia Outlook(C) by Phone with Artisoft's
TeleVantage(C) 5.0. This joint solution provides TeleVantage users with truly converged and unified communications, as they can
access and act on their Microsoft Outlook(C) from any telephone as if they were sitting at their workstation. This strategic
relationship, formed under Artisoft's Open Communication Alliance, empowers both companies to promote the integrated solution to
their respective channels.
The integration of TeleVantage and Excendia Outlook by Phone enables users to access their Inbox, Calendar and Contacts in their
TeleVantage and Microsoft Exchange(C) databases, whether in the office or from a remote location. Using any telephone, they can
listen and reply to their e-mail messages, review and schedule appointments, and access their contacts to call or send a voice
message as an e-mail to any of them. The text-to-speech capabilities and telephone interactivity of the integration allow the contents
of Microsoft Outlook folders to be heard and processed from any phone.
"The open architecture of TeleVantage provides users with a vast array of complementary applications to enhance their business
communications," said Diana Vlamis, Director of Business Development at Artisoft. "The integration with Excendia Outlook by Phone
offers TeleVantage customers yet another method for increasing productivity and improving efficiency."
Artisoft's award-winning TeleVantage is an affordable, flexible software-based phone system that combines rock-solid stability with
the most advanced communications technology available.
Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging,
web browser, and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel hardware,
TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small
offices to large enterprise organizations with sophisticated call centers. Artisoft's Open Communications Alliance is comprised of
industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal
point.
"Excendia Outlook by Phone translates the openness of soft PBX systems into real benefits for users," noted Martin Farah,
Vice-President, Sales and Business Development at Excendia. "It brings efficient mobility and time savings to TeleVantage users,
through a simple software integration. No additional hardware is needed, and users derive more benefits and more value from their
current investment."
Excendia Outlook by Phone acts as a bridge between TeleVantage and the IT infrastructure to deliver new and unique services
resulting from true voice and data convergence. In fact, Excendia Outlook by Phone uses a company's data to make the phone
intelligent, and uses the phone system to make corporate information accessible remotely by phone.
"Excendia Outlook by Phone is the kind of application that our TeleVantage and Exchange customers would love to offer to their
executives and mobile sales force," said Michael Carpenter, president and CEO of CT Source, a leading Value Added Reseller of
TeleVantage and Excendia solutions. "It's easy to install, easy to use, integrates well with TeleVantage, and comes at an attractive
price. Since we installed it at our offices, I'm using my time more effectively. I can process my e-mails, make calls, and review and
schedule appointments while driving to the office. Best of all, I don't need any special devices such as wireless PDAs, to do all of
that."
About Artisoft
Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful
and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a
variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software
products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company
distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more
information, please call 800-914-9985 or visit our website at http://www.artisoft.com.
About Excendia
Excendia is a software company specializing in next generation intelligent business communications solutions that leverage the
rapidly emerging convergence of data and voice. Its products are marketed under the Excendia brand and are sold through a network
of distributors and independent Value-Added-Resellers around the globe. Excendia uses leading edge technologies from industry
leaders such as Voice Over IP, Text-to-Speech and Automatic Speech Recognition to further enhance the functionality of its
products. Excendia is headquartered in Montreal, Canada. For more information, please call 514-765-8484 or visit the web site at
http://www.excendia.com.
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