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WirelessDevNet.com Press Release
Comverse Announces Its Media Server For Delivering Next-Gen VoiceXML Speech Recognition Applications To Carrier Networks
WOODBURY, N.Y.--Aug. 11, 2003-- Comverse, a unit of Comverse Technology, Inc
(NASDAQ: CMVT), and the world's leading supplier of software and systems enabling network-based multimedia enhanced communications services, today announced the availability of Comverse Media Server 3.0, a modular, standards-based VoiceXML gateway for delivering voice-controlled and DTMF-driven services in carrier networks.
Available today for deployment in any wireless or wireline network, the Comverse Media Server incorporates leading-edge, field-proven technologies to provide network service providers with an open platform for hosting best-of-breed voice-controlled applications. Certified VoiceXML 2.0 Support The Comverse Media Server 3.0 fully supports VoiceXML 2.0 applications. VoiceXML is the standard that enables the delivery of voice-enabled Internet content and services to any phone. As the VoiceXML standard becomes more widely embraced, service providers looking to deploy feature-rich premium services in their networks have the potential to reap the rewards of standards compliance: new applications can be deployed more quickly and efficiently, platform resources can be shared among multiple network services, and services acquired from various application vendors can be rolled out more easily.
According to William Meisel, industry analyst and editor of Speech Recognition Update newsletter, "An open-standards platform like the Comverse Media Server offers carriers an engine for growth because applications can be quickly created, packaged, and deployed to target select markets. Carriers have the added flexibility to offer voice-enabled services, creating increased revenues through premium services to subscribers, charges for transaction-based services, and even customized managed services for business."
The Comverse Media Server 3.0 was recently certified as compliant with the World Wide Web Consortium VoiceXML 2.0 specification and the most recently published standards. The Comverse Media Server's tight conformance to the internationally adopted standard significantly simplifies the process required to integrate the platform with third party applications, a key driver for the Comverse InSight Total Communications offering that embraces open platform technologies.
Product Features
The Comverse Media Server is a carrier-grade platform based on field-proven technologies. It supports leading speech processing solutions from multiple sources, including both Nuance and SpeechWorks. "We are delighted to be working with Comverse in developing and deploying speech solutions that are designed for performance, scalability and accuracy in wireless environments," said Steve Chambers, Chief Marketing Officer at SpeechWorks. "SpeechWorks is committed to providing telecommunications carriers with robust speech solutions that leverage the performance capabilities of our standards-based OpenSpeech Recognizer engine, natural sounding Speechify TTS, and the Comverse Media Server platform. Our combined technology and Comverse's technological leadership and customer base of over 400 carriers worldwide brings together exceptional levels of experience, technology innovation, and market presence."
To support the growth requirements of global service providers, the Comverse Media Server is modularly scalable from single server implementations to configurations supporting many thousands of ports. The Media Server boasts a variety of network connectivity options for both TDM-based Public Switched Telephone Networks and the new generation of SIP-based Voice-over-Packet networks. The Media Server also addresses the management requirements of network service providers by featuring full OMAP (Operations, Maintenance, Administration and Provisioning) functionality with SNMP (Simple Network Management Protocol) alarming, system monitoring, maintenance, system provisioning and configuration, reporting, and statistics. "As the demand for speech-driven services continues to rise, we are pleased to extend our partnership with Comverse," said Andy Barbour, Senior Director of Global Partners and Alliances, Nuance. "The integration of Nuance 8.0, the latest release of our flagship speech recognition software, with the Comverse Media Server enables network service providers to efficiently deploy a multitude of speech driven services--something that wouldn't have been possible with proprietary IVR platform technologies." Rapid Application Development and Complete Lifecycle Management Comverse is working with leading speech recognition application vendors to accelerate the creation of custom voice solutions. Karl-Heinz Land, Chief Executive Officer of VoiceObjects, a leader in Voice Application Management Systems, states, "With the Comverse Media Server, deploying revenue generating voice services is now a simple end-to-end process. Using VoiceObjects Factory and the Comverse Media Server, customers can develop and deploy services in hours where once it took months, enhancing the total cost of ownership." "The Comverse Media Server is the perfect choice for wireless and wireline carriers looking to rapidly deploy speech and DTMF-driven services," said Benny Einhorn, Chief Marketing Officer, Comverse. "The Comverse Media Server is the answer to carriers' needs for next-generation network access as it can support a virtually limitless number of standards-based speech recognition applications--whether they be revenue generating services or cost saving services that reduce the overhead associated with customer relationship management. From small trials to full scale global deployments, this platform provides the flexibility that can help carriers reach new markets."
About Comverse
Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT), is the world's leading provider of software and systems enabling network-based multimedia enhanced communications services. More than 400 wireless and wireline telecommunications network operators in more than 100 countries have selected Comverse's enhanced services systems and software, which enable the provision of revenue-generating value-added services including call answering with one-touch call return, short messaging services, IP-based unified messaging (voice, fax, and email in a single mailbox), 2.5G/3G multimedia messaging (MMS), instant communications, wireless information and entertainment services, voice-controlled dialing, messaging and browsing, prepaid wireless services, and additional personal communication services. Other Comverse Technology business units include: Verint Systems, a leading provider of analytic software solutions for communications interception, digital video security and surveillance, and enterprise business intelligence; and Ulticom, a leading provider of service enabling network software for wireless, wireline, and Internet communications. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. For additional information, visit the Comverse web site at http://www.comverse.com. All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).
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