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WirelessDevNet.com Press Release
Vocalocity Announces App Center 2.0
International Call Center Management Show, Chicago, August 26, 2003 – Today Vocalocity announced App Center 2.0, a GUI-based tool to simplify and accelerate the development of voice applications. Designed specifically for solution providers who must meet diverse customer requirements, App Center applications can be migrated effortlessly between VoiceXML and SALT. App Center’s publish capability eliminates vendor lock-in and provides developers with complete access to application code that can be modified directly and executed on the Vocalocity Voice Gateway or other VoiceXML or SALT platforms such as the Microsoft Speech Server.
App Center’s intuitive drag-and-drop design synthesizes many steps into a few expertly guided directions, enabling both technical and non-technical developers to build customized voice applications. Applications created using App Center are easy to use, simple to change, and enable access to any data source. App Center simplifies the creation and execution of all voice applications and shortens the development process from months to minutes.
Key features and benefits:
- create applications from templates, or create from scratch with wizards
and a simple drag-and-drop interface
- requires no training or expertise in speech
- supports both SALT and VoiceXML speech standards with no effort to switch
between them
- interfaces with any web services, database, email server and other
back-end services
- provides J2EE stability and reliability to accommodate the smallest
business to largest enterprise
- runs on any Java-enabled operating system
- interfaces with Vocalocity’s monitoring, analysis and tuning products,
Info Center and Control Center
- interfaces with Vocalocity or other VoiceXML/SALT compliant gateways
“Decoupling dialog development tools from runtime environments provides voice application developers the flexibility they expect from the Internet,” said Dan Miller, Senior Analyst at Zelos Group. “We expect more use of open tools like Vocalocity App Center that generate scripts of any flavor that execute on servers anywhere in the network.”
“By using Vocalocity’s App Center, we were able to develop our voice application much faster than we could have using any other tool,” said Mark Vedel, Chief Information Officer of ESP Networks. “Rapid development time combined with the App Center’s per-server licensing allows us to scale our mass-market iTalk device very economically.”
Pricing and Availability
Vocalocity products are available from Vocalocity and its channel partners. For more information on becoming a Vocalocity Partner, contact 800-873-4274 or sales@vocalocity.net.
App Center will be featured at the upcoming SpeechTek Challenge in New York on September 29th.
About Vocalocity
Vocalocity's Voice Gateway is the first VoiceXML and SALT platform software designed specifically for OEMs and resellers who want to provide unique open solutions to their customers. VocalOS can be easily managed, integrated and customized through Info Center, Control Center, and other plug-in components from Vocalocity, our customers, and third parties. For more information, visit www.vocalocity.net.
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