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WirelessDevNet.com Press Release
Intrado Enters Contract with Greater Harris County 911 Network, in Houston To Deliver Innovative, Mobile Safety Solution
Police Officers Involved in Motor Vehicle Accidents Benefit from First Integrated Solution That Transmits Medical Data to EMS Providers Using the 9-1-1 Infrastructure
LONGMONT, Colo.--July 29, 2003--Intrado Inc. (Nasdaq:TRDO), the nation's leading provider of solutions that manage and deliver mission-critical information for telecommunications providers and public safety organizations, today announced a contract with the Greater Harris County (Texas) 9-1-1 Emergency Network, to deliver an enhanced mobile safety solution to area police. Intrado's unique solution, IntelliVector(SM) Emergency Roadside Medical Messaging Service (ERMMS), gives victims of motor vehicle accidents -- in this case police officers -- access to life-saving medical care based on their personal medical and health care provider profiles.
Under the terms of the contract, Intrado will provide both the technology and data management interface to the existing regional 9-1-1 system and will serve as the system integrator for partners such as Cross Country Automotive Services (Cross Country) and Roadside Telematics Corporation in delivering enhanced emergency response. The nation's first system to electronically deliver person-specific medical and healthcare provider data to Emergency Medical Service (EMS) providers seamlessly connects to the 9-1-1 infrastructure. This is an enhancement to the Automatic Collision Notification (ACN) system introduced by Intrado, Cross Country, Ford Motor Company and the Greater Harris County 9-1-1 Emergency Network in June of 2002.
According to the U.S. Department of Transportation, each year approximately 27 million motor vehicle crashes result in 5.2 million injuries, 250,000 of which are life threatening. For those seriously injured, the minutes just after the crash are critical. ERMMS significantly enhances the potential of the 9-1-1 system and supports its goal of helping to save lives.
Houston-area police officers may submit personal health data and insurance information to Roadside Telematics Corporation's Road Medic(R) system. If a vehicle crashes, Intrado's IntelliVector EES helps to route the Cross Country contact center with the existing 9-1-1 call center and updates the Road Medic(R) system for delivery of occupant-centric data to the responding EMS.
"Intrado is committed to improving existing public safety systems worldwide. Our partnership with Cross Country and Roadside Telematics Corporation allows us to introduce a safety system that will facilitate faster delivery of crash victim information to emergency personnel," said Dan Hoskins, vice president and general manager of Intrado's Wireless Business Group. "We are extremely pleased to provide this service to the Greater Harris County 9-1-1 Emergency Network. The benefits of this new technology reach beyond emergency medical applications to the automobile industry, insurance companies, providers of travel information and navigation systems -- markets that represent opportunities to help customers reach people and deliver information using both traditional and non-traditional communications."
"In December, Intrado's ACN system was put to the test when one of our officers was in a critical accident. Thanks to our new safety system, the appropriate 9-1-1 call center was notified and informed of the location of the vehicle, and medical help was dispatched within minutes," said John Melcher, deputy director of the Greater Harris County 9-1-1 Emergency Network. "By augmenting the system with detailed medical information for each police officer, we are better able to assist public safety personnel." The project currently involves nearly 500 vehicles from 23 jurisdictions in the surrounding area.
"We are excited to offer this innovative public safety service with Intrado -- the industry leader in the development of wireless 9-1-1 technologies and services. Our collaboration with Intrado enables us to offer our customers the benefits of this new safety and commercial mobile service," said Peter Van Alstine, Cross Country's vice president of product management and marketing.
Interest in telematics technology is growing in the consumer market. Forty-four percent of respondents to a Jupiter Consumer Survey said they would be willing to pay for a telematics service focused on safety and security.
About Intrado
Founded in 1979, Intrado Inc. (Nasdaq:TRDO) is pioneering the technology of Informed Response(R) by providing telecommunications companies and public safety organizations with accurate, efficiently delivered, mission-critical information -- enabling them to respond effectively, anywhere and anytime, regardless of location, device or protocol.
The company's unparalleled industry knowledge in systems engineering of complex, integrated data and telephony environments and critical operations management reduces the effort, cost and time associated with providing reliable communications information for 9-1-1, safety and commercial applications. Intrado has earned the International Organization for Standardization (ISO) 9001-2000 certification. Intrado press releases and company updates are available by e-mail. Please register at the company's Web site: www.intrado.com.
About Greater Harris County 9-1-1 Emergency Network
Greater Harris County 9-1-1 Emergency Network is the largest 9-1-1 system in Texas and the third in the United States. The Network provides 9-1-1 service for two counties and the 47 cities within those counties. There are over 9,000 9-1-1 calls made each day in the Network's territory, over 40% of which are from wireless phones. For nearly 20 years, the Network Staff and Board have been dedicated to providing the most technically advanced 9-1-1 system for the citizens that it serves. For more information about the Network, refer to the website at www.911.org.
About Roadside Telematics Corporation
Headquartered in Newport Beach, California, Roadside Telematics Corporation provides patent-pending technology, Road Medic(R), enabling enrollment, secure storage and event distribution of personal medical data and healthcare provider information over 3rd-party wireless and landline data networks to responding ambulances. Road Medic(R) enables the delivery of enhanced medical care closer to the point of incident and in-transit to the hospital while concurrently increasing billing efficiency and reimbursement for emergency roadside medical services provided. The Road Medic(R) infrastructure protects individual privacy and confidentiality through compliance with the Health Information Portability and Accountability Act (HIPAA) and international medical information privacy standards. For more information about Road Medic(R), please refer to the website at www.roadsidetelematics.com.
About Cross Country Automotive Services
Headquartered in Boston, Mass., Cross Country Automotive Services is the leading provider of integrated vehicle and driver programs in North America, including emergency roadside assistance, telematics services, consumer affairs and direct marketing services. Over 1,500 Cross Country employees serve more than 100 corporate clients and their more than 40 million customers each year. Cross Country Automotive services (www.crosscountry-auto.com) is a member of The Cross Country Group, one of the largest privately held providers of customer service programs in the United States.
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