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WirelessDevNet.com Press Release
Neoris Selects VoiceGenie for Dynamic Truancy Alert Management System in Educational Sector
VoiceGenie Technologies Inc., the proven performance leader in VoiceXML-certified platforms and solutions powering today's mission-critical speech services, today announced the selection of their VoiceXML 2.0-certified platform, NeXusPoint(TM), for Neoris' award-winning, speech-driven truancy alert management application deployed at the Forth Worth Independent School District (FWISD) in Texas.
Neoris, a leading provider of IT consulting services, partnered with FWISD, the 4th largest school district in Texas with 143 schools and more than 80,000 enrolled students, to reduce the district's truancy rate and implement a district-wide intelligent communication messaging strategy. In addition to preventing students from skipping school and potentially dropping out or contributing to urban crime, keeping students in the classroom represents a significant financial opportunity for the FWISD. The State of Texas appropriates funding to each school district based on the number of students in class each day during the regular school year; therefore, every truant student costs the FWISD US$ 15 per day.
Neoris' ActiveSuite(TM) Alert Manager solution, deployed on VoiceGenie's NeXusPoint(TM) platform, notifies parents and guardians as well as law enforcement authorities when a student is truant from school and provides a confirmation when the intended recipient receives a message. It is estimated that the FWISD will reduce truancy district-wide by more than 10% over the next two years, resulting in additional funding from the State government of up to US$ 700,000 each year.
"The Neoris ActiveSuite Alert Manager system we deployed for the FWISD has to make thousands of calls each day," said Craig Templin, Solutions Director at Neoris. "Reliability was the over-arching quality factor that we were looking for in a VoiceXML platform. We conducted an extended evaluation of the VoiceGenie solution as well as two other solutions - subjecting each platform to a series of tests. The VoiceGenie platform passed all our tests; thus stood as a solution that would meet the requirements of the project. Recognizing that VoiceGenie is the leader in VoiceXML platforms, having many customer deployments and a long history of commitment to open standards - combined with the test results - led us to the decision to partner with VoiceGenie. We subsequently completed a successful implementation of the production system for FWISD and are very happy with our decision."
The standards-based NeXusPoint solution, with nearly a decade of product development, testing and qualification behind it, provides the industry's most flexible infrastructure for developing and deploying speech applications. Its feature-rich and robust architecture delivers superior platform performance, scalability and reliability to ensure that speech applications perform as designed.
"By selecting the VoiceGenie platform to drive their dynamic speech deployment, Neoris has built a functional and dependable foundation for FWISD's current and expansion requirements," said Bruce Eidsvik, Vice President of Global Sales with VoiceGenie Technologies Inc. "Platform reliability is a critical factor for the success of any speech application. NeXusPoint's high performance ratings are recognized throughout the industry, and qualifications in real-world customer environments have established our leadership and are proving it over and over again. Neoris' approach and decision is yet another example for the increasing customer awareness and understanding of the importance and impact of these criteria."
For additional information, please contact VoiceGenie at sales@voicegenie.com.
About VoiceGenie Technologies Inc.
VoiceGenie Technologies Inc. is the proven performance leader in VoiceXML certified platforms and solutions powering today's mission-critical speech services. Headquartered in Toronto, Canada, VoiceGenie offers a flexible, standards-based framework that includes platforms, packaged solutions, custom applications and services. Our solutions help Enterprises and Telecommunications Service Providers quickly and easily deliver speech or touch-tone applications to automate customer and employee self-service transactions. Since the initial development of markup-based dialog languages including Phone Markup Language (PML) in 1995, and VoiceXML in 1999, VoiceGenie has recognized the value of open-standards environments for delivering exceptional and cost-effective customer service solutions. As a pioneering contributor to VoiceXML's advancement, VoiceGenie continues to support and influence the direction of the standard.
VoiceGenie powers some of the largest VoiceXML and VoIP deployments in the world and successfully manages millions of customer calls daily. Our customers include leading organizations such as AT&T, AIG, Air Canada, Citigroup, France Telecom, Merck, Mobilkom Austria, Orange, SBC Technology, Scana, Scotiabank, Verizon, Vesta, and others. VoiceGenie partners with best-of-breed product and service providers such as Audium, Brooktrout, IBM, Intel, Loquendo, Nuance, Nuasis, Oracle, Phonetic, Rhetorical, ScanSoft/SpeechWorks, Sun, Telisma, TuVox, Vicorp, VoiceObjects, Vocent and more. For more information, visit http://www.voicegenie.com.
About Neoris
Neoris is a U.S.-based IT Services company recently ranked as the 4th largest IT consulting firm and 5th largest custom application development company in Latin America by IDC. Neoris has also strengthened its position in the U.S. and Europe by offering systems integration, custom application development, IT consulting and software development. As a digital enabler, Neoris transforms the way companies conduct business by using digital technologies to capture profits. Clients include Lockheed Martin, GlaxoSmithKline, OfficeMax, Pemex, Cisco, Petrozuata, Luchetti and Verizon. Neoris is a privately owned company headquartered in Miami, Florida, with over 1,000 employees in the U.S., Europe and Latin America. For more information, visit www.neoris.com.
VoiceGenie and NeXusPoint are trademarks of VoiceGenie Technologies Inc. brands and products referenced herein are the trademarks or registered trademarks of their respective holders.
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