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WirelessDevNet.com Press Release
Gearworks Announced Today the Release of etrace(R) 4.5, a New Version of its etrace Software
MINNEAPOLIS-- April 14, 2005 --
Gearworks, a leading provider of mobile workforce management software, announced today the release of etrace(R) 4.5, a new version of its etrace software, which measures, manages and optimizes field operations at the point of service delivery.
Gearworks' etrace is a location-intelligent, wireless and Web-based solution that leverages GPS and Java-enabled mobile phones to enable service-driven companies to gain visibility and control of their mobile workforce and field-based activities. Version 4.5 incorporates new mobile data collection and electronic timecard editing functionality that helps field service organizations eliminate paperwork, speed the flow of vital field data and increase productivity among both mobile and office-based workers.
"etrace 4.5 allows us to collect data from the field in real-time so we can improve the speed and efficiency of our business operations," said Tony Carr, President of Allstar Transportation. "The new PowerFields feature enables us to transform a Nextel i58 phone into a powerful, real-time data collection tool that streamlines mobile operations by eliminating paper-based processes, and it's configurable to the way we do business."
New Features in etrace 4.5
etrace 4.5 is available in three progressive editions -- etrace:worksight, etrace:workflow and etrace:worksmart -- and includes the following new PowerFields and Timecard Editing and Exporting features:
PowerFields(TM): This new, real-time data collection feature allows organizations to replace existing paperwork by entering data right into electronic fields on their etrace-equipped mobile device. The data is then validated and transmitted in real-time back to etrace's Mission Control and can be passed to back-end applications using QuickConnect -- the company's mobile integration platform. PowerFields are offered in the following three formats:
Ad-Hoc PowerFields -- Field-based electronic forms that can be completed by mobile workers at their convenience throughout the day to document information not necessarily connected to a specific job or activity, such as expenses, time-off requests, etc. Ad-Hoc PowerFields are available in all three etrace editions.
Timecard PowerFields -- Field-based electronic forms that can link timekeeping and project specific information directly into an organization's timecard system using the etrace mobile Timecard feature. For example, a mobile worker can use Timecard PowerFields to track the number of hours worked on a specific project, or to track the odometer reading at the start and end of a shift. The date, time and location of each transaction is recorded. Timecard PowerFields are available in all three etrace editions.
Job Action PowerFields -- Field-based electronic forms that can be embedded within the etrace job management system to enable the real-time capture of vital job data including service documentation, part usage, additional services rendered, customer complaints, etc. Job Action PowerFields are available in Gearworks' etrace:workflow and etrace:worksmart editions.
Timecard Editing and Export: A new enhancement to the mobile Timecard feature that allows administrators to easily edit timecard information before its exported to a third-party payroll application or processor. This feature helps reduce payroll errors and streamline processing by allowing an audit/edit step before data is passed from etrace to payroll. etrace 4.5's Timecard Editing and Export feature automatically calculates daily and weekly overtime and double-time hours, and presents the data within a user-friendly Microsoft(R) Excel format for easy integration into existing payroll systems.
"Our goal with etrace has always been to drive greater efficiencies within our customers' field operations by connecting their mobile workers in real-time to vital business systems," said Connell Smith, senior vice president of product operations for Gearworks. "The new PowerFields data capture and mobile Timecard editing features of etrace 4.5 furthers this goal by providing a simple and efficient way to collect and process field data without burdening mobile workers in the process."
etrace Version 4.5 is available now for download on the Nextel data network.
About Gearworks
Minneapolis-based Gearworks (www.gearworks.com) is a leading provider of mobile workforce management software that enables service-driven companies - from mainstreet to the Fortune 500 - to monitor, measure and manage their field operations at the point of delivery. The company's flagship product - etrace(R) - is a location-intelligent, wireless and web-based solution that runs on a new generation of low-cost, application-enabled mobile devices. By providing dispatchers, operations managers and other service organization stakeholders with real-time visibility and control of field workers, workflow and activities, etrace enables businesses to make their workforces more productive, processes more efficient, and consumers more delighted.
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