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WirelessDevNet.com Press Release
Cleveland, Ohio Recognized as Intel Digital Community With Deployment of Accela Automation
DUBLIN, Calif., -- Accela, Inc., the leading provider of government enterprise management software solutions, announced today that Cleveland, Ohio, has successfully deployed Accela AutomationŽ as the City's new Web-based enterprise permit, license, and code enforcement system. The new system, deployed in 11 key departments, integrates activities citywide in one central data warehouse, provides on-line services to citizens, and powers more than 100 City inspectors with mobile devices to shift their operations directly to the field. Accela is working with Intel Corporation on Intel's "Digital Communities" initiative, which helps cities like Cleveland use wireless technology and innovative applications to expand and improve services for businesses and citizens.
Intel's Digital Communities initiative targets forward-thinking jurisdictions with a program designed to deliver comprehensive solutions and services that transform government operations, increase economic vitality, and enhance the livability of communities. The program in Cleveland, which features Accela Automation and Accela Wireless(TM), also combines technology and services from some of the world's leading companies including Cisco Systems, Oracle, and IBM.
"Bringing multiple departments under a common database, providing citizen access to government services, and empowering inspectors with tools to access information in the field, will significantly impact the City's ability to improve permit and inspection turnaround time," stated Cleveland Mayor Jane Campbell. "We are confident that the implementation of the Accela solution will improve the efficiency of city processes and increase citizen access to services."
Commenting on the project, Intel's state and local government marketing manager, Paul Butcher stated, "Our work with Accela and the city of Cleveland is a powerful example of how the Digital Communities program can help municipal governments improve the efficiency and effectiveness with which they deliver solutions and services to their citizens and businesses."
Cleveland-based ATTEVO LLC, an Accela-certified partner, managed the implementation and deployment of Accela Automation at the City. The application provides a centralized database for all participating City departments, allowing over 400 employees to be interconnected and operate more efficiently. All of the processes handled by these departments are streamlined including permit application and tracking, building inspection, and code enforcement.
The deployment of the Accela Wireless application facilitates direct, real-time access to Cleveland's database from mobile devices in the field. Over 100 inspectors using the system are now able to shift daily tasks from the office to the field using portable devices (e.g., laptops, PDAs, etc.) that allow them to remotely access permit-related data. While in the field, inspectors input their inspection results and the information is uploaded to the City's database in real-time via wireless hotspots. The application also offers an off-line mode that can be used when wireless coverage is unavailable; updates are saved to the inspector's mobile device and uploaded to the agency database once a connection is reestablished or when the inspector returns to the office.
"Cleveland's implementation of Accela's full enterprise suite, coupled with citizen access and mobile inspection capabilities, allows the City to serve its customers 24/7 and dramatically improves the permit approval process. Further, this implementation serves as a great example of how government agencies can leverage leading Web-based technologies to operate more efficiently, improve citizen satisfaction, and increase economic vitality," remarked Dr. Robert. P. Lee, Accela President and CEO.
Additional business solutions at the City will include:
GIS integration -- Accela GIS(TM) will allow City employees to have
direct access to view geographic representations of all land-use and
zoning information associated with a permit when fully implemented in
2006. Built on the ArcIMS(TM) platform by ESRIŽ, Accela GIS
seamlessly integrates with Accela Automation to provide automated map
analysis.
Citizen access -- The City's citizen access portal will provide
real-time, direct access via the Internet to the City's permit and land
management activities. Citizens and businesses will be able to apply
and pay for permits, schedule inspections, check the status of a permit
or inspection, or print an approved permit directly from the Internet,
24 hours a day, 7 days a week.
For more information, please visit www.accela.com/digitalcommunities
About Cleveland
Often cited as a model for urban rebirth, the city of Cleveland, located on the shores of Lake Erie, has lived up to its image as the New American City. Cleveland's success story is fueled by an on-going commitment to growth and a global vision for the future. Cleveland boasts world-class cultural institutions, including the Rock and Roll Hall of Fame, major-league sports, state-of-the-art attractions, unique neighborhoods, and internationally acclaimed education and health institutions. The City joins several other major jurisdictions that are successfully utilizing Accela solutions. These include the state of Michigan, Indianapolis, Pittsburgh, San Diego County, Atlanta, and Washington D.C. For more information about Cleveland, please visit (http://www.city.cleveland.oh.us ).
About Accela
Accela develops award-winning enterprise systems for asset management, emergency response, licensing, permitting, planning, public health, and many other processes for government agencies of all sizes. Accela's software solutions manage critical public sector applications for thousands of departments in major metro areas, cities, and counties such as the San Francisco Bay Area, Washington D.C., Los Angeles County, Miami-Dade County, Atlanta, Kansas City, San Diego County, and many others. Accela is headquartered in Dublin, Calif. Accela products can be purchased directly from the GSA Schedule Contract # GS-35F-0249R. For more information, please visit www.accela.com.
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