|
Newsletters
|
|
|
|
|
|
WirelessDevNet.com Press Release
MobileAccess Delivers Front-line CRM Success
Vancouver, BC – February 9, 2006 – TenDigits Software Inc. has released a new version of its flagship product, MobileAccess, that is compatible with the new Microsoft Dynamics CRM 3.0. An extension to CRM, MobileAccess provides sales, service and management teams with instant access to their account information anywhere, anytime through their BlackBerry® handheld device–- on the road, between meetings, even on airplanes.
“We’re really taking advantage of the improvements that Microsoft has made with its new Dynamics CRM 3.0”, stated Sean Gocher, President of TenDigits Software. “Most significant is our support for custom entities, and our new Resources functionality.”
Support for custom entities allows an organization’s mobile workers and management to access and update almost any field in the CRM system from within their BlackBerry handheld. The new Resources function allows an organization to tie web services directly into the MobileAccess application to deliver even greater productivity through the Blackberry device.
Standard web services that ship with the MobileAccess product include appointment preparation tools such as MSN for corporate news, weather and stock reports and Microsoft MapPoint support for mapping and routing information.
“Most importantly, we continue to deliver a rich, intuitive user experience”, Gocher stated. “In too many instances, we’ve seen CRM implementations fail because they don’t focus enough on delivering real value and productivity for frontline users. “With MobileAccess, organizations can provide a rich user experience that is always available, and that delivers the kind of user experience that increases adoption and utilization.”
“With most sales people relying on performance-based compensation and incentives, even modest improvements in efficiency can have dramatic improvements in both personal and corporate performance – improving a sales person’s likeliness of adopting the solution, and improving an organizations chance of capitalizing on their CRM investment,” comments Sean Gocher.
TenDigits sells the MobileAccess solution almost exclusively through their partner channel. “While our primary focus is working with System Integrators and CRM consultants”, said Mark Watts, VP Business Development, TenDigits Software, “we are also attracting considerable interest from partners who are using Dynamics CRM to building vertical solutions for key industries such as Financial Services, Government, Professional Services, Construction and Property Management and Logistics. Many of these vertical solutions providers are looking for cost-effective and timely solutions that will allow them to ’mobilize’ their solution.”
About TenDigits Software Inc.
Founded in 1999, TenDigits develops and markets software that extends enterprise applications to wireless handheld devices. A recognized expert in mid-market CRM solutions, TenDigits designed MobileAccess for Microsoft Dynamics CRM to enable rapid deployment to customers for a fully integrated, out-of-the-box wireless CRM solution-even in customized implementations. MobileAccess provides reliable, secure, instant access to business data at all times regardless of network connectivity through an intuitive user experience.
TenDigits is a Microsoft Certified Partner as well as a BlackBerry Preferred Partner with Research in Motion. For more information, visit www.tendigits.com.
|
|
|
