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WirelessDevNet.com Press Release
Premiere Global Services Enhances On-Demand Platform with Leading Text-to-Speech Technology
ATLANTA -- Premiere Global Services, Inc. (NYSE: PGI), a global provider of on-demand business process improvement solutions, today announced it has upgraded the text-to-speech (TTS) technology included in its on-demand Notifications & Reminders Solutions to the most current version of Nuance RealSpeak® from Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions. The TTS software converts text into clear human-sounding speech in more than 26 languages and 40 voices in a variety of different accents and speaking styles, and is expected to result in more succinct delivery of critical business communications, such as collections calls, renewal notices, travel alerts and service call reminders.
Premiere Global’s Notifications & Reminders Solutions empower organizations to reach their constituents in a timely, cost-effective manner, via automated voice, email, fax and SMS. Users are able to easily create broadcast messages for distribution to large numbers of recipients, with the ability to customize distribution based on recipient preferences, leading to improved productivity and enhanced customer satisfaction.
“Integrating this award winning technology from Nuance Communications furthers our commitment to delivering market-leading applications to our customers,” said David Guthrie, Chief Technology Officer, Premiere Global Services, Inc. “Text-to-speech is just one of the ways in which our customers communicate more effectively and conveniently with their important constituents, helping them increase productivity, enhance customer loyalty and improve retention.”
About Premiere Global Services, Inc.
Premiere Global Services, Inc. is a global provider of on-demand communication technologies-based business process improvement solutions, which we call the Premiere Global Communications Operating System, or the PGiCOS for short.
Our hundreds of industry specific applications enable businesses to automate and simplify their communication-centric business processes and to communicate more efficiently and effectively with their constituents. We group our applications into six solution sets: Conferencing, Desktop Fax, Document Delivery, Accounts Receivable Management, Notifications & Reminders, and eMarketing.
Today, we deliver our solutions to an established customer base of approximately 60,000 corporate accounts, including nearly 80% of the Fortune 500. In 2006, more than 500,000 enterprise users leveraged PGiCOS to gain a competitive advantage in sales, support and customer service.
With global presence in 19 countries, Premiere Global Services’ corporate headquarters is located at 3280 Peachtree Road, Suite 1000, Atlanta, GA 30305-2422. Additional information can be found at www.PGiConnect.com.
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