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WirelessDevNet.com Press Release
HTC Selects NetCracker’s Inventory and Provisioning Solution for All Voice and Data Services
WALTHAM, Mass.-- NetCracker Technology announced today that Horry Telephone Cooperative (HTC) has selected NetCracker’s Inventory and Provisioning solution to enable end-to-end fulfillment and management of all voice and data communications services. NetCracker’s solution will decrease time-to-market for all business and residential services and increase provisioning efficiency.
HTC, a South Carolina ILEC and CLEC, is the nation’s largest telephone cooperative providing leading-edge services such as fiber-to-the-home, home networking integration, and 3G wireless as well as local and long-distance voice, Internet access, digital cable TV, and mobile phone services.
To ensure continued subscriber and service growth, HTC requires a flexible, scalable solution that provides access to multiple systems and creates a single, end-to-end view of the customer’s service.
“We chose NetCracker because of the rich capabilities and flexibility of their product suite coupled with the domain knowledge and experience of their Service Delivery team,” said Sid Blackwelder, Chief Executive of Information Systems, Horry Telephone Cooperative. “NetCracker’s successful worldwide deployments assure us that their mature and tested solutions will provide the scalability and productivity we require today and in the future.”
NetCracker’s solution will replace HTC’s current Inventory and Provisioning system and will provide:
Physical and logical resource management
Service instance and service catalog management for 35 service types
Customer database and service order management
Service and circuit provisioning workflows
In addition, NetCracker will interface with HTC’s Order Management, Customer Relationship
Management, Outside Plant, and Workforce Management systems.
By providing end-to-end management of all services, NetCracker’s solution will decrease customer turn-up time as well as time-to-market for new offerings. HTC will increase efficiencies, reduce rework, and increase customer satisfaction through automated IP data service provisioning, powerful, service-specific workflows, and end-to-end service views.
“NetCracker is pleased to partner with HTC as they cost-effectively deliver high value, reliable services to meet the needs of their growing customer base,” said Andrew Feinberg, President and CEO, NetCracker Technology.
About NetCracker Technology
NetCracker Technology is the leading global Solution Company enabling Service Providers to deliver rapidly and manage effectively convergent and content-rich offerings. NetCracker delivers service and resource management through its software and implementation expertise. NetCracker’s portfolio includes industry solutions focused on specific verticals, such as Triple Play, and pre-integrated product modules. The core modules include Service Inventory, Resource Inventory, Service Provisioning & Activation, Discovery & Reconciliation, Design & Planning, Customer Impact Analysis, Outside Plant, Order Management, Asset Management, and Telecom Cost Management. Founded in 1993, NetCracker Technology is headquartered in Waltham, MA, and can be reached at +1-781-419-3300 or www.netcracker.com.
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