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WirelessDevNet.com Press Release
PPC® Supports Wireless and CATV Installations With New Cloud-Based Mobile App
East Syracuse, NY - PPC®, a leading manufacturer and developer of advanced connector technologies for a variety of telecommunications industries, today announced an innovative new mobile app that provides PPC customers with easy, 24/7 access to step-by-step installation instructions and videos, as well as detailed product specifications.
"It's a slightly different approach than many other companies take to mobile tools, but we think that when a technician has a problem in the field, they need answers, not marketing materials," said Hans Fuller, director of marketing and strategy at PPC. "This application puts critical information at the fingertips of our customers. Nearly all of the technicians that work with our product carry smartphones, so we're putting the tools that can make an installation go more smoothly right in their hands."
Regarding the company's reputation for innovation, Fuller says, "We think we do a good job of product innovation in our served markets — it's only natural that we'd innovate how we support our customers, too."
PPC's intuitive app instantly recognizes the type of mobile device that is being used and optimizes the interface for that device, granting users real-time access to important product information. Users can find what they need from any smartphone or tablet device while in the field, enabling them to troubleshoot quickly and answer questions about how to install a PPC product properly. The application can be accessed via PPC's websites, www.ppc-online.com and www.ppcqr.com, or by simply scanning the QR Code printed on the packaging of many of PPC's products.
"PPC's mobile app delivers no-nonsense tools precisely when and where they're needed," said Eric Hinman, partner at Rounded Development (www.roundedco.com) whose firm built and hosts the software for PPC. "We're proud to partner with a client such as PPC who is embracing technology to make things easier for their customers."
The mobile app has received positive feedback from PPC customers like Minnesota-based construction and technical service provider Vertical Limit, who serve the wireless industry and are looking to simplify their operations. Brian Bicknese, service manager for Vertical Limit, said, "The last thing I want to worry about on a job site is instruction sheets. PPC put the mobile app out there and now we don't have to take paper to the site or even worse, up on the tower. It's all right there on our smartphones."
More information about PPC and the company's products is available at www.ppc-online.com.
About PPC®
With more patents in connector technology than any other company worldwide, PPC® has pioneered many of the advancements available in the industry today and is a proven leader in the design and manufacture of connector and related technology for the telecommunications, satellite, and wireless industries around the globe. PPC's innovations include the universal compression connector, which is widely used by all major cable TV and satellite companies; the Entry Series™ solution for multiservice drop installations; the 50-ohm compression connector for the wireless industry; and the only locking HDMI connector for professional and home installation. Headquartered in East Syracuse, N.Y., PPC also has locations in Denver, Toronto, Denmark, St. Kitts, and China. More information is available at www.ppc-online.com.
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