WirelessDevNet.com Press Release
iQmetrix Launches New Sprint Carrier Integration
iQmetrix is pleased to announce a new Sprint Carrier Integration for its award-winning RQ Retail Management system. RQ is the market leading retail management software used by independent wireless retailers across North America.
iQmetrix's new RQ integration with Sprint introduces a number of features to help Sprint retailers increase efficiency and data accuracy at the point of sale.
The new RQ-Sprint integration launched Wednesday as part of RQ version 4.16. It introduces a variety of features including customer contact information, phone model and serial number, rate plan and feature information – all of which are entered simultaneously into RQ and Sprint activation systems.
"We are excited to bring a host of new integration enhancements to our Sprint clients," says Eric Stachowski, President of iQmetrix USA. "In the highly competitive wireless retail industry, delivering a good customer experience is paramount and the improved RQ-Sprint integration is designed to help retailers do just that."
The RQ-Sprint integration allows retailers to speed up transaction times, eliminate tedious "double" data entry, reduce data discrepancies and commission reporting errors, simplify customer identification within the system, and streamline the activation process based on Sprint rate plans, terms and devices.
"iQmetrix is committed to providing all our clients with the best possible software, service and support available, so they can in turn serve their customers better," Stachowski adds. "We are continually adding new features and functionality to enhance the overall wireless shopping and purchasing experience."
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada, the U.S. and Australia. www.iQmetrix.com