WirelessDevNet.com Press Release
Royal Caribbean Cruises Ltd. Selects Meru 802.11ac Wi-Fi to Keep Guests and Crew Connected at Sea
Meru Networks® (NASDAQ: MERU), a leader in Wi-Fi networking, today announced that Royal Caribbean Cruises Ltd. has chosen Meru 802.11ac as its standard for wireless LAN (WLAN) connectivity on all new onboard deployments. The largest global cruise brand has been using Meru 802.11n onboard its ships since 2011, enabling its guests to stay in touch with friends, family and work even when cruising the seas.
"Our wireless environment is changing all the time, and Meru’s MobileFLEX architecture gives us the high performance and reliability that we need to ensure guest satisfaction and staff productivity," said Gregory Martin, director of IT operations, Royal Caribbean Cruises Ltd. “Deploying Wi-Fi onboard ships is difficult, due to the all-steel construction and closed spaces, but Meru worked very closely with us to ensure comprehensive coverage and to optimize performance of voice and video, the key drivers for our 802.11ac implementation.
The highly reliable, pervasive Wi-Fi networks from Meru let Royal Caribbean guests and crew stay connected while providing the cruise line with an important source of revenue growth. Guest demands for Wi-Fi have extended well beyond having a hotspot to send “Wish You Were Here” emails. People on cruises want to share their experiences on social media, watch videos, do online gaming and check in on work.
Royal Caribbean makes Wi-Fi available in the common areas, restaurants and theaters, in addition to the guest staterooms. Most guests bring at least one mobile device on board, and guests in double-occupancy staterooms may have as many as five or ten mobile devices. The Meru wireless LAN supports up to 8,000 passengers and up to 24,000 clients on a typical Royal Caribbean ship. Guest migration to 802.11ac clients will occur over time but those using 802.11n devices already see clear benefits, including faster data rates, when using the new 802.11ac networks. In its 802.11ac pilot on Navigator of the Seas, Royal Caribbean is seeing 20 percent higher throughput with 802.11n wireless clients.
"We are extremely pleased to see Royal Caribbean standardizing on our 802.11ac solutions to solve the challenges resulting from their extremely harsh environment," said Srinath Sarang, co-founder, vice president and general manager of Meru's hospitality business unit. "Wi-Fi is the most requested amenity in hospitality today, with guests refusing to return when their experience is poor. Royal Caribbean is taking a leadership position in ensuring guest satisfaction by moving to Meru 802. 11ac."
Additional information about the Meru Uninterrupted Service solution for hospitality is available here:
About Meru Networks
Meru Networks (NASDAQ: MERU) is a market leader in the development of mobile access and virtualized Wi-Fi solutions. Meru’s MobileFLEX wireless architecture addresses the ever-growing need for higher bandwidth and higher client densities. The Meru Identity Manager solution greatly simplifies secure device on-boarding and the company’s unique Context-aware Application Layers enable dedicated channel assignments for specific applications, devices and usage scenarios. Meru customers include Fortune 500 businesses as well as leaders in education, healthcare and hospitality. Founded in 2002, Meru is headquartered in Sunnyvale, Calif., with operations in North America, Europe, the Middle East, Asia Pacific and Japan. Visit http://www.merunetworks.com/ or call (408) 215-5300 for more information.